Welcome to Border States!

There's a good chance you landed on this page when trying to go to www.westernextralite.com, so let us explain.

Border States Electric and Western Extralite continue our journey to a single customer experience for whether you’re buying at a branch, over the phone, or through an e-commerce solution. As part of that effort, starting April 3rd 2017, your new home for researching and buying electrical products and services is now www.borderstates.com. Please review the details directly below so you can start using the new Border States eCommerce and mobile capabilities available to you.

Getting Started in 2 easy steps:

 

If you're a registered Western Extralite customer:

you should have received an email from Border States that provides you your username, password and instructions.

Step 1

Please locate that mail

Step 2

Follow the instructions.


If you cannot find the email, send an email to bsecommerce@borderstates.com to get your account activated.

Please be sure to include

  1. your full name
  2. company name
  3. email address in your request.

If you’re not a registered Western Extralite or Border States customer:

Step 1

PDF downloadTo become a new customer, complete and submit the Customer Credit Application for Border States’ review of your credit request.

Step 2

submit Credit Application via email to support@borderstates.com or

 

 

 

What to Expect :

Here are some of the main differences you’ll notice when you start using borderstates.com

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Content

We’re moving all Western Extralite product to Border States’ e-commerce site, and so the products you rely on will be available as of April 3rd. We’re also moving over the Western Extralite part number, so you can search by that, as well as by Border States part number or manufacturer part number.

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Financial management

There is no on line Financial Statement available. However, you can search all new orders and invoices, active quotes and proof of delivery. Note that your past order history will not be moving to the new site.

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Pricing Visibility

 

to see pricing and availability, you must log into the site, then select a bill-to address, payer address, and ship-to address. If you don’t log in, you can search and browse product content, but cannot see availability and price.

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Searching

You’ll be able to search by manufacturer part number, BSE part number, or Western Extralite part number.

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Reorder Pad

There’s no exact capability in Border States e-commerce that matches the Western Extralite reorder pad capability. However, you may browse to any item found on an invice, quote or order by clicking that item; from there it's a simple click to "add to cart". Additionally, the My List feature lets a customer create a custom list of their frequently purchased products on the site.

 

RoboCrib E-commerce App: Downloading the mobile app gives you some specialized features for mobile, like searching using your phone’s camera to scan a UPC code.

You can access the BSE Mobile App from the Google Play Store or the Apple Store. You can log into the app with the same credentials as the full site.

Link to Google Play

Link to Apple Store

 

 

Contact information:

Product content questions or issues: product_content@borderstates.com

Site access or account set up questions: support@borderstates.com